What services does Harrington & Vale provide for farms and rural businesses?

Harrington & Vale supports mixed farms with practical planning across livestock, crops, forage, production, storage, and seasonal work. The service is usually shaped around the day-to-day needs of the holding, so it can include site-specific support, workflow planning, and help with keeping operations organised through busy periods.

What is typically included in a mixed business service from Harrington & Vale?

A mixed business service generally covers the parts of the operation that need to work together, such as crop and livestock coordination, forage handling, storage planning, and production scheduling. It also looks at seasonal pressures and the way tasks are sequenced, so the work stays grounded in what the farm actually needs rather than a one-size-fits-all approach.

How are quotes priced for farming, livestock, crops, forage, production, and storage work?

Quotes are usually based on the scope of the job, the timing, and the practical setup on site. For example, seasonal planning, crop handling, forage needs, storage requirements, and livestock-related work can all affect the overall cost because each job may need different labour, equipment, and scheduling.

What can change the final fee after an initial quote?

The final fee can change if the work changes in size, urgency, or complexity, such as a larger harvest window, extra storage requirements, or adjustments to livestock or production plans. Travel, access to the site, and materials or equipment needed can also affect the price, so Harrington & Vale usually bases fees on the details confirmed at the time of booking.

How can I contact Harrington & Vale to get started?

You can reach out with a brief message about your farm or mixed business, including what you need help with and the best way to contact you back. A clear outline of your farming, livestock, crops, forage, production, storage, or seasonal planning needs helps us respond in a practical way.

Terms of Service - Harrington & Vale Limited

Effective Date: 14 July 2026

1. Introduction and acceptance of terms

These Terms of Service (the Terms) govern your access to and use of the services provided by Harrington & Vale Limited, a company with its registered and operational address at Harrington & Vale, 14 St Mary's Street, Faversham, Kent ME13 8EG, United Kingdom (referred to in these Terms as Harrington & Vale Limited, we, us, or our).

By placing an order, booking an appointment, requesting assistance, or otherwise using any service offered by Harrington & Vale Limited, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to all services we provide, including office support and administrative assistance, document printing, scanning and photocopying, mail handling and local parcel coordination, business setup support and compliance guidance, and personal concierge and errands support.

2. Scope of services

Harrington & Vale Limited provides a mixed range of support services for individuals and businesses. The exact scope, timing, fees, and deliverables for any service will depend on the order, booking, quotation, statement of work, or written confirmation agreed between you and Harrington & Vale Limited.

Office support and admin assistance: general clerical support, scheduling, correspondence preparation, filing assistance, and similar administrative tasks.
Document printing, scanning, and photocopying: reproduction and digitisation of documents as requested, subject to file quality, legality, and technical limitations.
Mail handling and local parcel coordination: receiving, sorting, forwarding, dispatching, and coordinating local parcel delivery or collection services, where available.
Business setup support and compliance guidance: practical support with business formation processes, administrative setup, and general compliance guidance. We do not provide regulated legal, tax, accounting, or financial advice unless expressly stated and lawfully permitted.
Personal concierge and errands support: personal assistance, local errands, bookings, collections, deliveries, and related support services.

We may refuse to carry out any instruction that is unlawful, unsafe, unethical, impractical, or outside the agreed scope of services.

Any timelines or estimated completion dates are provided in good faith only and are not guaranteed unless expressly agreed in writing as binding.

3. User obligations and responsibilities

You agree to provide accurate, complete, and current information when requesting services and to keep such information updated. You are responsible for ensuring that any documents, instructions, items, or materials you provide are lawful, accurate, legible, and suitable for the requested service.

You must have the legal right to request the services and to authorise us to handle the relevant materials, documents, mail, parcels, or information.
You are responsible for checking all outputs, including printed, scanned, copied, or prepared documents, before relying on them.
You must not request us to deal with prohibited, hazardous, unlawful, offensive, fraudulent, or infringing materials.
You must comply with all applicable laws and regulations in connection with your use of our services.
You agree not to misuse our facilities, staff, systems, or services, including by making abusive, harassing, or threatening requests.

Where our services involve handling third-party communications or items, you remain responsible for the contents, destinations, instructions, and consequences of such handling unless otherwise required by law or expressly agreed in writing.

4. Payment terms and conditions

All fees, charges, and payment terms will be set out in our quotation, booking confirmation, invoice, price list, or written agreement. Unless otherwise stated, prices may be charged on an hourly basis, per item, per task, or as a fixed fee.

Payments are due in full by the date specified on the invoice or at the time of booking where advance payment is required.
We may require a deposit, retainer, or prepayment before commencing work.
Where services are billed by time, we may charge for time spent on administrative preparation, communication, sourcing, travel, coordination, and completion of the requested task, where reasonably connected to the service.
Any third-party costs, including postage, courier fees, printing consumables, travel expenses, or supplier charges, may be passed on to you.
If payment is not made on time, we reserve the right to suspend or withhold services, charge interest and reasonable recovery costs where permitted by law, and take appropriate collection action.

All fees are exclusive of any applicable taxes unless expressly stated otherwise. You are responsible for any taxes, duties, or levies arising from the services, except to the extent that we are legally required to account for them.

5. Cancellation and refund policy

You may cancel a booked service by providing notice in accordance with the booking terms or, if none are specified, by contacting us as soon as possible using the contact details below.

If cancellation occurs before work has commenced, we may refund amounts paid less any non-recoverable costs, administrative fees, or reasonable processing charges.
If cancellation occurs after work has commenced, you may be charged for work completed, time reserved, materials used, and any third-party costs incurred.
For urgent, same-day, or specially scheduled services, cancellations may be non-refundable in whole or in part where resources have already been allocated.
Refunds, if approved, will normally be made using the original payment method within a reasonable period.

We may cancel or reschedule a service where necessary due to operational reasons, safety concerns, non-payment, inability to access required information or premises, or circumstances beyond our reasonable control. In such cases, we will use reasonable efforts to notify you and may offer a rescheduled appointment or refund for unused prepaid fees, subject to any non-recoverable costs.

Nothing in these Terms excludes any non-excludable rights you may have under applicable law.

6. Liability limitations

We will exercise reasonable skill and care in providing our services. However, to the maximum extent permitted by applicable law, Harrington & Vale Limited shall not be liable for:

losses arising from inaccurate, incomplete, late, or misleading information supplied by you or third parties;
losses resulting from your failure to review, verify, or act on documents, correspondence, or advice outputs;
indirect, consequential, special, incidental, or punitive losses;
loss of profit, loss of business, loss of opportunity, loss of goodwill, or business interruption;
damage or loss caused by postal services, couriers, third-party suppliers, or external service providers;
any matter outside our reasonable control or outside the agreed scope of services.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded.

Where liability cannot be excluded, our total aggregate liability arising out of or in connection with the services shall be limited to the amount paid by you for the specific service giving rise to the claim, or such other amount as may be required by applicable law.

7. Intellectual property rights

All intellectual property rights in our website, branding, templates, processes, documentation, systems, and service materials created or provided by Harrington & Vale Limited remain our property or the property of our licensors, unless expressly transferred in writing.

Subject to your compliance with these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable licence to use deliverables created specifically for you solely for your internal or personal purposes, as applicable, and only to the extent necessary for receiving the services.

You must not copy, reproduce, modify, distribute, reverse engineer, or commercially exploit our materials without prior written permission, except where such use is permitted by law.

You warrant that any materials you provide to us do not infringe the rights of any third party and that you have all necessary permissions, licences, and consents to use them in connection with the services.

8. Data protection and privacy

We process personal data in connection with the provision of services, communication, billing, record keeping, and compliance. We will handle personal data in accordance with applicable data protection laws and our privacy practices.

Where we process personal data on your behalf, you acknowledge that we may act as a data processor or service provider, as appropriate, and that you are responsible for ensuring you have a lawful basis to provide personal data to us for processing.

We will take reasonable technical and organisational measures to protect personal data.
We may retain records for legal, accounting, operational, and service quality purposes.
We may disclose personal data where required by law, court order, regulatory authority, or to protect our rights, property, staff, or customers.
You should avoid sending sensitive personal data unless it is strictly necessary and appropriate safeguards are in place.

For privacy-related queries, please contact us using the details in Section 12.

9. Force majeure

Harrington & Vale Limited shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control, including but not limited to natural disasters, fire, flood, severe weather, epidemic or pandemic events, power outages, telecommunications failures, industrial disputes, governmental action, civil unrest, terrorism, transport disruption, or failures of third-party suppliers.

Where a force majeure event occurs, we will use reasonable efforts to mitigate the impact and resume performance as soon as practicable. If the event continues for an extended period, either party may be entitled to suspend or terminate the affected services on reasonable notice.

10. Changes to terms

We may update or revise these Terms from time to time to reflect changes in our services, operational requirements, legal obligations, or business practices. Any updated version will be effective from the date stated on the revised Terms unless otherwise specified.

Where reasonably practicable, we will provide notice of material changes by website update, email, or other appropriate communication method. Your continued use of the services after the effective date of the revised Terms constitutes acceptance of the updated Terms.

11. Applicable law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws applicable in England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms, subject to any mandatory consumer rights or legal provisions that apply otherwise.

12. Contact information

If you have any questions, complaints, or requests regarding these Terms or our services, please contact Harrington & Vale Limited using the details below:

Address: Harrington & Vale, 14 St Mary's Street, Faversham, Kent ME13 8EG, United Kingdom
Email: [email protected]
Phone: +44 1795 483726

We will aim to respond to reasonable enquiries within a commercially reasonable timeframe.

13. Severability clause

If any provision of these Terms is held to be invalid, unlawful, or unenforceable by a court or other competent authority, that provision shall be deemed modified to the minimum extent necessary to make it valid, lawful, and enforceable, or if that is not possible, it shall be severed from these Terms.

The remaining provisions shall continue in full force and effect. Any failure or delay by Harrington & Vale Limited to exercise any right or remedy under these Terms shall not constitute a waiver of that right or remedy.

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